Submitting a request online? Here's what's new

We've recently updated our online consultation system to Accurx. To submit a request, please use the button below.

Please note: If you normally access our online form through the NHS App, this may take a couple of weeks to update. In the meantime, please use the button above rather than the NHS App to make sure your request reaches us.

If you have any difficulty, please call reception and we will be happy to help.

The NHS App

We would like to invite you to use The NHS App.  This allows you to access a range of NHS services.  Here is a video which explains how the NHS app works.  At this surgery you can use the NHS app to:

Click here to get started with the NHS app.

If you have any problems accessing the NHS app you can contact the support team.

If you find any errors in your medical records, please follow this link for advice: 

Contact Us Online

We have a new way in which you can contact us online for any routine enquries.  We will aim to get back to you within 1 working day.  You can use this system to:

  • Request sick notes
  • Request letters
  • Submit a query about prescriptions
  • Ask for advice about non urgent medical conditions

If you contact us through ACCURX, you will receive a reply within one working day of submitting your request. (If ordering medication, it may still take 72 working hours).

Click here to contact us via ACCURX

Change of Personal Details

Fill in the form

Important notice for patients!

Ordering Repeat Medication

 
There are several ways you can request your repeat medication:
· Via the NHS app (www.nhs.uk) or other approved apps. For those patients who would like online access to their medication record please ask the practice for further details of this effective and accurate way of ordering your repeat medication yourself.
 
· Via ACCURX – our online consultation platform.
 
· We accept written requests, counterfoil prescription slips handed in to reception or into the drop box.
 
You may be eligible for the NHS electronic Repeat Dispensing (eRD) service, which the practice provides to patients who meet certain criteria. This service eliminates the need for you to order a prescription from your GP every time you require additional medication. Speak with a member of the GP practice to determine if this service is appropriate for you.
 
We continue to refuse prescription orders over the telephone due to the possibility of errors in prescribing and the need for an audit trail. We would ask you to use the options described above.
We understand that this change may cause inconvenience to some of our patients and because of this we will be happy to consider requests from patients who require the support of the pharmacy to continue to order on their behalf, e.g., patients with learning disabilities, dementia, housebound and when other methods may be unsuitable.
Many thanks for your understanding.
If you would like to discuss this further,
 
How to reduce waste video
https://youtu.be/VzsZCemXx_A
You tube link to ordering rx via NHS app
https://youtu.be/VKc4yRu-FoA?si=RvQH5PneXPrlgwUZ

You and Your General Practice

This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS).

https://www.england.nhs.uk/long-read/you-and-your-general-practice-english/

NHS Number Finder

You can find your NHS Number online by clicking here. 

Register for Online Services

Fill in the form

Proxy Access

As a parent, family member or carer, you may be able to access services for someone else using linked profiles. This is also sometimes called having proxy access. It needs to be set up by the GP surgery where you and the other person are both registered.

If you would like to set up proxy access, please contact the surgery. 

PPG

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Page last reviewed: 09 June 2026
Page created: 22 August 2023